Refund policy

30-day try-it guarantee

Handmade Pottery Blueprint is a digital download. Use it for 30 days. Not for you? Ask for a full refund between day 30 and day 60.

Download everything, print a template, make something, and give it a real try for 30 days. If it's not for you, write to potteryblueprint@outlook.com any time between day 30 and day 60 after your purchase and we'll refund you in full. No questions, no forms.

The refund window

• Day 1 to day 29: we ask you to try the product first. If something doesn't work (a file won't open, a template prints at the wrong size, a piece cracks), write to us and we'll help you fix it.
• Day 30 to day 60 after your purchase: refund requests are accepted. Send one email with your order number (or the email you used at checkout) and we refund the full amount to your original payment method.
• After day 60: requests are not covered by the guarantee.

Good to know

• Nothing ships, so there is nothing to send back.
• After a refund, your license to use the templates, guides and videos ends: please delete the files.

Questions? Write to potteryblueprint@outlook.com.